Cloudflare.com Hosting Spammers

During the past year, I have noticed that Cloudflare.com has been hosting many spammers engaged in Internet abuse. I have reported them to Cloudflare using their abuse@Cloudflare.com email address and then get a auto-reply saying the following;

Your report (#1234567) has been received. Note — When responding please make sure to keep #1234567 in the subject line.

Thank you for your report.

To expedite processing of your complaint, please submit your complaint through Cloudflare’s abuse reporting web form available at https://www.cloudflare.com/abuse/

Please be aware Cloudflare offers network service solutions, including a reverse proxy, pass-through security service and a content distribution network (CDN). Because Cloudflare is a reverse proxy, our IP addresses appear in whois and DNS records for websites using our services. Cloudflare is not a hosting provider, and we do not have access to our customers’ content.

Regards,
Cloudflare Trust and Safety

When you visit cloudflare.com/abuse , they only allow accept complaints for the following;

  • Copyright infringement & DMCA violations
  • Trademark infringement
  • Child pornography
  • Phishing & malware
  • Violent threats and harassment

Cloudflare.com doesn’t list spam so at appears they do NOTHING about Spam Internet Abuse and are therefore in my opinion, being a irresponsible company.

In the war against Internet Abuse, you are either part of the problem by doing nothing or part of the solution by shutting down Spammers services.

Responsible hosting providers ALWAYS post anti-spam TOS on their site and make it easy to report abuse.

Cloudfare’s Support Page is Customer Unfriendly

Cloudfare’s Support page at support.cloudflare.com/hc/en-us, is VERY customer unfriendly.

They do not have a easy to access customer support contact form.  Instead, they have a search box which states “95% of questions can be answered using the search tool. This is the quickest way to get a response“.

By having that search box and NOT posting a easy access Contact Form, it seems they are being apathetic, LAZY and are doing everything possible to prevent you from reaching customer support personnel.

Below is the source code header of one of 4 spam I mails I received today which was sent from mlsend.com. The name of the bulk email company which sent the spam is Mailerlite.com

BOTH are being hosted by Cloudfair;

Name Server: ANDY.NS.CLOUDFLARE.COM
Name Server: LUCY.NS.CLOUDFLARE.COM

 

REDACTED SOURCE CODE EVIDENCE

Return-Path: <xxxxxxxxxxxx@mlsend.com>
Delivered-To: xxxxxx
Received: from xxxxxx
for xxxxxx; Sat, 04 Nov 2017 09:46:49 -0500
Return-path: <xxxxxxxxxxxxx@mlsend.com>
Envelope-to: xxxxxxxxxx
Delivery-date: Sat, 04 Nov 2017 09:46:49 -0500
Received: from mail35.mlsend.com ([195.12.186.6]:55120)
(xxxxxxxxxxxxx@mlsend.com>)
id 1eAzij-001pMz-Cc
for xxxxxxxxxx; Sat, 04 Nov 2017 09:46:49 -0500
Received: from mail35.mlsend.com (mail35.mlsend.com [195.12.186.6])
From: Vipul from LetX <promo@letx.co>
Reply-To: Vipul from LetX <promo@letx.co>
Subject: =Video_Marketing_Revolution

Domain Name: MLSEND.COM
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse@tucows.com
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Ignas Rubezius
Registrant Organization: UAB “Itema”
Registrant Street: J. Galvydzio g. 5
Registrant City: Vilnius
Registrant State/Province:
Registrant Postal Code: –
Registrant Country: LT
Registrant Phone: +370.52745490
Registrant Phone Ext:
Registrant Fax: +370.69881052
Registrant Fax Ext:
Registrant Email: info@itema.lt
Registry Admin ID:
Admin Name: IV Hostmaster
Admin Organization: UAB “Interneto vizija”
Admin Street: J. Kubiliaus g. 6
Admin City: Vilnius
Admin State/Province:
Admin Postal Code: 08234
Admin Country: LT
Admin Phone: +370.52324444
Admin Phone Ext:
Admin Fax: +370.52077944
Admin Fax Ext:
Admin Email: hostmaster@iv.lt
Registry Tech ID:
Tech Name: IV Hostmaster
Tech Organization: UAB “Interneto vizija”
Tech Street: J. Kubiliaus g. 6
Tech City: Vilnius
Tech State/Province:
Tech Postal Code: 08234
Tech Country: LT
Tech Phone: +370.52324444
Tech Phone Ext:
Tech Fax: +370.52077944
Tech Fax Ext:
Tech Email: hostmaster@iv.lt
Name Server: ANDY.NS.CLOUDFLARE.COM
Name Server: LUCY.NS.CLOUDFLARE.COM

—————————————-
Domain Name: MAILERLITE.COM
Registrar Registration Expiration Date: 2018-04-09T10:50:06Z
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse@tucows.com
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Ignas Rubezius
Registrant Organization: UAB “Itema”
Registrant Street: J. Galvydzio g. 5
Registrant City: Vilnius
Registrant State/Province:
Registrant Country: LT
Registrant Phone: +370.52745490
Registrant Fax: +370.69881052
Registrant Email: info@itema.lt
Admin Name: IV Hostmaster
Admin Organization: UAB “Interneto vizija”
Admin Street: J. Kubiliaus g. 6
Admin City: Vilnius
Admin State/Province:
Admin Postal Code: 08234
Admin Country: LT
Admin Phone: +370.52324444
Admin Fax: +370.52077944
Admin Email: hostmaster@iv.lt
Tech Name: IV Hostmaster
Tech Organization: UAB “Interneto vizija”
Tech Street: J. Kubiliaus g. 6
Tech City: Vilnius
Tech State/Province:
Tech Postal Code: 08234
Tech Country: LT
Tech Phone: +370.52324444
Tech Fax: +370.52077944
Tech Email: hostmaster@iv.lt
Name Server: ANDY.NS.CLOUDFLARE.COM
Name Server: LUCY.NS.CLOUDFLARE.COM